Privacy Policy

1. Introduction

MYBIZSolver ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications.

By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Business information (company name, website, industry)
• Account credentials (username, password)
• Payment information (processed securely by Paddle)
• Communication preferences

2.2 Automatically Collected Information

When you access our Services, we automatically collect:

• Device information (browser type, operating system, device type)
• IP address and location data
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Referral source and search terms

2.3 AI Audit Data

When you use our AI Business Audit service, we analyze publicly available information about your website and business to generate insights. This may include website content, SEO metrics, and publicly available business information.

3. How We Use Your Information

We use the collected information for:

• Providing and improving our Services
• Processing transactions and sending related information
• Sending promotional communications (with your consent)
• Responding to inquiries and providing customer support
• Analyzing usage patterns to improve user experience
• Generating AI-powered business insights and recommendations
• Detecting and preventing fraud or security threats
• Complying with legal obligations

4. Information Sharing

We may share your information with:

4.1 Service Providers

Third-party vendors who assist us in operating our business, including:

• Payment processors (Paddle)
• Cloud hosting providers
• Analytics services (Google Analytics)
• Email service providers
• AI service providers (Google Gemini)

4.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Data Security

We implement appropriate security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing
• Objection: Object to certain data processing activities

To exercise these rights, please contact us at privacy@mybizolver.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: